Hiring for Senior Engineer 2 - Voice / UCCE in Bengaluru/Bangalore, for Exp. 5 - 10 yrs at J C Penne (Bangalore Job)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:About Role: The Infrastructure Voice Engineer IT Infrastructure Engineer will report to Senior Manager - IT Infrastructure Engineering and will be part of the team that is responsible for providing design and architecture for all voice related technology which will include but not limited to full documentation of all designs, implementation of designs along with knowledge transfer and mentorship to 2nd level support. This person will provide 3rd level support for the UCCE environment along with all other voice products within JCP. Critical Primary Responsibilities: Excellent/Advanced understanding of Cisco Collaboration and Unified Communication portfolio: Cisco Unified Communications Manager CUCM Cisco Unity Connection Cisco Unified Contact Center Express UCCX, Cisco Contact Center Enterprise - UCCE. Demonstrable experience designing, deploying and supporting Unified Communication solutions which include Cisco Voice best practices, disaster recovery, dial plan development and reporting.