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Hiring for AVP - Vendor Management - Iim/xlri/fms/tiss/isb in Bengaluru/Bangalore, for Exp. 4 - 9 yr (Job in Kolkata)

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Job Description:Must Have: Post graduation from a Premier B School (Full time) Sales / Business Development Experience along with Vendor On-boarding / Vendor Management Responsibilities: - To provide Partners (Restaurants & amp amp Kitchens) a seamless experience operationally working with us and our stakeholders (Managing our Brand & amp amp Stakeholders on behalf of Partners) - Creation & amp amp Deployment of SOPs and Trainings for Partners for ease of Operations with us and for delivering the best end-Consumer Experience in a cost-optimized manner - Setting up swift processes for managing Partner On-boarding (Manual and Integrations based) on to our Platform by deploying the appropriate mix of People and Technology - Managing Cataloguing requirements of Partners for new and existing Partners which are benchmarked versus the Competition in terms of Speed and Accuracy - Providing Support to the Partners across different formats (Online-offline) for best catering to the Operational requirements of our Partners - Setting up and maintaining Rules and Guidelines for Partners to get the best in-class Experience while at the same time attaining Platform Objectives of GMV, P& amp amp L and Consumer Experience - Strategizing and implementing Automations and Self-serve modules for increasing our Ability to Scale faster at the same time optimizing for costs - Working closely with the Partner ecosystem to gain a better understanding of their businesses and using this knowledge, to deploy products which are the right market-fit - Ownership of the Partner NPS lies with this role, hence using a combination of Market Practices and Innovation to continue to improve on the same - Reducing Costs incurred for the Operational processes by appropriate deployment of People and Technology suited for the right segment of Restaurant Partners - Gathering Competitive Intelligence data to ensure we stay updated on the Market dynamics - Manage the vendor management administration function, operational performance reporting, streamlining processes and systems wherever possible and advising senior management on maximizing business relationships and creating an environment where customer service can flourish - Responsible for training new recruits and mentoring the existing ones

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Posted on: Thursday, 13 April, 2017  08:43
Expires On: Sunday, 21 June, 2020  18:30

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