Hiring for Quality Analyst for International Courier Company Mumbai in Mumbai, for Exp. 2 - 5 yrs at (Job in Mumbai)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:Monitoring real time operations/monitoring of shipment. Customer satisfaction. Identify issues, problems and opportunities and providing quick solution. Prepare detailed analytical reports on findings and list of possible corrective action. Identify crisis situation and communicate potential resolution to senior management. Effective communication of service breakdowns. Good knowledge of Business Analytics, Research, Planning Programming.