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Hiring for Application Support Analyst in Mumbai, for Exp. 2 - 5 yrs at Northern Marine Management ( (Job in Mumbai)

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Job Description:As the Application Support Analyst, you will be responsible for dealing with different teams, logging tickets, and resolving problems, you will be working on different systems including in-house and bespoke systems. MAIN DUTIES RESPONSIBILITIES Provide support for key business systems (1st and 2nd Line Support) Experience of SQL Experience working with SharePoint Experience working with SSRS (SQL Server Reporting Services) with the aim to amend or create reports upon request Basic working knowledge of PowerShell scripting (desired) Troubleshoot any issues as and when they arise Strong Analytical Skills Escalate calls to 3rd line support when required Ability to work independently and research available knowledge and solutions Support for Web based systems e.g. Intranet and external websites Adhere to business process and procedures when handling calls on the service desk A point of contact between the business units and development team. Confer with managers to ensure that the changes are working. You may be asked from time to time be asked to undertake other tasks that are considered to be relevant to your position. PERSON SPECIFICATION Bachelor of Commerce 2 to 3 years in in similar or junior analyst support role Working Knowledge of SQL Software Testing SSRS Design Understanding of SharePoint Understanding Working Knowledge of Office 365 Team working, time management and problem-solving skills. Good Communication Skill, Listening Skill, Good Grasping Power

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Posted on: Saturday, 30 March, 2019  09:55
Expires On: Sunday, 24 December, 2023  18:30

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