Hiring for Front Office/guest Relations Executive in Chennai, Mumbai for Exp. 1 - 6 yrs at SREE ENTE (Job in Mumbai)
(Not Shown) (Please mention IndiaDynamics.com when contacting)
Job Description:We are looking for motivated and dynamic candidates, who inspire others and want to grow in an environment that encourages innovation. The Hotel Management will offers professional stability as well as many career development and progression opportunities to make your employment with us an exciting and rewarding experience. Responsible for handling front office reception and administration duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail. Mail also schedule meetings and travel for executives. Greets, registers, and assigns rooms to guests. Issues room key to guest. Responsible for proper key control and other security measures. Answers telephone in absence of telephone operator. Transmits and receives telephone messages and sets up guests wake-up calls. Date stamps, sorts, and racks incoming mail and messages. Answers inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. Keep records of room availability and guests accounts. Operates the front office computer system. Makes photocopies if needed. Computes bill, collects payment, and makes change for guests. Makes and confirms reservations. Posts charges such as room, food, liquor, or telephone, to guest folio. Makes restaurant, transportation, or entertainment reservations for guests Deposits guests valuables in hotel safe or safe deposit box. Checks out guests and inquires about their stay. Promotes and supports Brand Voice and Brand initiatives such as Priority Clubs and Associate Programs. Actively builds awareness of the Brand to guests Perfect Candidate should send His / Her CV by attached file to us.