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Hiring for TL - Inbound / Outbound BFSI - Leading Bank Mumbai in Mumbai, for Exp. 5 - 10 yrs at Quot (Job in Mumbai)

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Job Description:TL - Inbound / Outbound BFSI DepartmentRetail Liabilities LocationThane Require from BFSI / Banking Financial Services Telecalling Activity Team Handling Role. Location Thane CTC Offered : 7 lkhs Kindly Share resume asap. Contact Person : Divya 022 40697706 , [email protected] Responsible for managing a team/ teams of professional Customer Experience Officers in a challenging and customer driven environment Ensuring strict adherence to service and quality benchmarks, and world class service experience for customers Job Description Minimum 4 to 5 years of relevant experience in selling of financial products and at least one year in managing a team. Experience of handling various service/sales related campaigns. Good communication skills Leadership skills Thorough overall understanding of banking Anticipates, understands and addresses the changing needs of customers. Ensure availability of trained Managers to maintain production at 100% capacity Meet desired Portfolio objectives as announced from time to time Adherence to Standards of Performance Meeting Customer Satisfaction index as measured through NPS surveys Job Description People management skill essential, esp managing managers Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Ability to work in matrix structures

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Posted on: Saturday, 10 November, 2018  09:53
Expires On: Sunday, 03 April, 2022  18:30

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