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Hiring for Hdfc Bank Ltd | Phone Banking Officer / CCE- Voice | Required Freshers in Delhi, Delhi/NC (Job in Mumbai)

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Job Description:Job Designation: Phone Banking Officer This is permanent job on roles of the Banking Industry with fixed salary + high incentives. Be part of fastest growing digital sales channel in financial services industry. Job Description: Must be excellent communication skills Verbal Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customers satisfaction. To identify and convert the opportunities for cross selling (banking product) on customers call. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Candidate Desire Profile: Must be excellent communication skills Verbal Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. Age should be 20-28 years only. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.1.75 to 2.10 Lac per annum plus performance based high Incentives. Plus PF, Gratuity and Mediclaim Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream Or Post Graduate with any stream. Job Locations: & nbsp Delhi Mumbai Note: Interested candidates need to apply on same or Send / forward CVs/Resumes at: [email protected] | And write in the subject line " HDFC-PBO-283" we will revert back. For Any kind of assistance or query call us: Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number +91-9643853864


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Posted on: Saturday, 10 November, 2018  09:54
Expires On: Sunday, 03 April, 2022  18:30

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