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Hiring for Deputy Manager in Mumbai, for Exp. 4 - 7 yrs at HDFC Standard Life Insurance Company Ltd. (Job in Mumbai)

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Job Description:Dear Candidate, Greetings from HDFC Life!!! Below mentioned is the job description of an exciting opportunity in the New Business department as a Deputy Manager. Candidates interested for the same can mail their CV on the email ID mentioned below: [email protected] PURPOSE OF THE JOB Involved and responsible for the day-to-day functioning of specialized activities. Specialized activities are Initial handle error, Final handle error, Edit application, Ombudsman cases, FT cases and other critical Non processing roles. It includes Team Management with accuracy in processing of the applications in the individual queues within defined TAT through proper coordination with other teams within the Hub/ organization. DUTIES AND RESPONSINILITES A) Team Management : 1) Floor Management and Hourly tracking of productivity and queue allocations 2) Deviation analysis 3) Planning bench strength calendar and training team members 4) Control on errors/ incorrect processing and proper feedback B) Ensuring Accuracy of Processing within TAT: 1) Monitor New Business specialized activities 2) Processing within 99.5% Quality 3) TAT analysis and deviation reporting 4) Managing SECs effectively C) Coordination : 1) Coordination with Expert Underwriting and Medical Team (s) for New Business and Servicing 2) Coordination with the Branch operations for any kind of queries, changes, clarification etc 3) Managing escalations and Zones 4) Coordination with other functions for daily processing of cases like Accounts, Actuarial, Grievance, Branches and BS T D) Individual Contribution : 1)Achievement on the targets set on the automation projects 2) Ensuring updation of the process notes


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Posted on: Tuesday, 13 November, 2018  09:49
Expires On: Sunday, 03 April, 2022  18:30

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